Shipping Info

🚚 Shipping Information

Welcome to Happy To Pets.

We understand how exciting it is to receive products for your beloved pets. Our goal is to ensure every order is processed efficiently and delivered as quickly and safely as possible.

📦 Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are processed during regular business days only and are not processed on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email containing shipment details and tracking information.

🚛 Delivery Time Estimates

Estimated delivery times may vary depending on your location, shipping carrier, customs procedures, and seasonal demand.

🇺🇸 United States

Estimated delivery time:
3–7 Business Days

🌎 International Shipping

Estimated delivery time:
7–20 Business Days

Please note that delivery estimates are provided for reference only and are not guaranteed delivery dates.

🌍 Worldwide Shipping

Happy To Pets proudly serves pet owners around the world.

We work with trusted shipping partners to deliver products safely and efficiently to many international destinations.

Shipping availability may vary depending on local regulations and carrier coverage.

🔍 Order Tracking

Once your order has been dispatched, a tracking number will be sent to your email address.

Tracking information may take up to 48 hours to appear within the carrier's system.

Customers can monitor shipment progress using the provided tracking details.

📬 Shipping Confirmation

Your shipping confirmation email may include:

  • Order Number

  • Tracking Number

  • Carrier Information

  • Shipment Status Updates

Please ensure your email address is entered correctly during checkout to avoid missing important notifications.

📦 Multiple Package Deliveries

Some orders containing multiple products may arrive in separate packages.

This helps us improve delivery efficiency and ensure products are shipped as soon as they become available.

If applicable, separate tracking numbers will be provided.

🏠 Shipping Address Requirements

To avoid delays, please verify that your shipping information is accurate before placing your order.

Important details include:

  • Full Name

  • Street Address

  • Apartment or Unit Number

  • City and State

  • Postal Code

  • Contact Information

Happy To Pets is not responsible for delays or delivery issues caused by incorrect address information provided during checkout.

📮 P.O. Box Deliveries

We make every effort to deliver to P.O. Boxes whenever possible.

However, certain carriers and shipping methods may have restrictions on P.O. Box deliveries.

If you have concerns regarding your shipping address, please contact our customer support team before placing your order.

💰 Customs, Duties & Taxes

International shipments may be subject to:

  • Import Duties

  • Customs Fees

  • VAT or Local Taxes

  • Government Charges

These fees are determined by the destination country and remain the responsibility of the customer.

For additional information, please contact your local customs authority.

⚠️ Delivery Delays

Although we strive to meet estimated delivery times, delays may occasionally occur due to:

  • Severe weather conditions

  • Customs inspections

  • Transportation disruptions

  • High seasonal shipping volumes

  • Carrier service interruptions

We appreciate your patience and understanding should unexpected delays occur.

📦 Lost or Delayed Packages

If your package appears delayed or tracking information has stopped updating:

  1. Verify the tracking status.

  2. Allow additional transit time when necessary.

  3. Contact our support team for assistance.

We will do our best to help investigate shipment issues whenever possible.

❤️ Customer Satisfaction

Customer satisfaction is one of our highest priorities.

Our team works hard to ensure that every order is handled with care so your pets can enjoy their new toys, accessories, and supplies as quickly as possible.

📞 Contact Us

If you have questions regarding shipping, tracking, or delivery, please contact us:

📧 Email: khaleesikaylee773@gmail.com

📞 Phone: +1 804-579-2061

🏢 HAPPY TRADE LLC
812 RICHBEE DRIVE
ALTAMONTE SPRINGS, FL 32714
United States

🐾 Happy To Pets

Quality Pet Supplies • Fun Pet Toys • Trusted Service

Helping pets live happier, healthier, and more comfortable lives every day.